1. Cancellation Policy
We are committed to providing our clients smooth and enjoyable travel experience. However, sometimes cancellations will be necessary. The following cancellation rules are in effect:
Before the 45-day mark or longer than departure date: 25 percent of the total cost will be charged.
Between the days of 44 and 31 days prior to departure: 40 percent of the total cost will be charged.
Between 30 to 15 days prior to departure: 50 percent of the total tour cost will be charged.
Between 14 and 7 days prior to the departure date: 70% of cost of the tour will be charged.
Within six days of departure or in the event of no-show: 100 percent of the total cost of the tour will be charged.
2. Important Notes:
Refunds, if they are available, are processed within 7-10 business days and are subject to any deductions applicable.
Any change to the booking is a cancellation and could result in cancellation fees.
3. Identity Proofs
It is a requirement for all travellers to have a valid passport Photo ID photo identity throughout the travel. The documents must be shown at the time of check-in in any hotel or other accommodation
4. Modifications and Changes
Customer Changes: Any changes to the tour itinerary or services requested by the customer after the booking has been confirmed are subject to availability and may incur additional charges.
Company Changes: India Heritage Journey reserves the right to modify itineraries, hotels, or services as necessary, especially due to safety concerns, natural events, or logistical reasons. We will ensure that any changes do not significantly affect the quality of the service.
5. Accepted Identity Proofs:
Passport
Aadhaar Card
Driving License
Voter ID
PAN Card
6. Travel Insurance
India Heritage Journey strongly recommends that all customers obtain comprehensive travel insurance to cover personal injury, medical expenses, trip cancellations, loss of luggage, and other unforeseen incidents.
We are not responsible for any loss, damage, or injury that may occur during your trip.
7. Terms of Use
All images, content and information available on this site are the intellectual right that belongs to India Heritage Journey. Any unauthorised use, reproduction or dissemination of information is strictly forbidden and could result in legal actions.
8. Disclaimer
All itineraries can be modified based on the weather conditions, availability or any other unforeseeable circumstances.
We cannot be held responsible for delays, cancellations or disruptions caused due to the third-party services (e.g. airlines, airline or transport companies).
We will not be held accountable for any inconvenience or loss that is caused by circumstances that are beyond our reach, like striking, natural disasters or political turmoil.
9. Contact Information
For more details, please contact:
Website: indiaheritagejourney.com
Phone: +91 9351663830